Shipping & Delivery Policy
Delivery areas, dispatch times and support for your Madikar Taila order.
Shipping charges updated: October 17, 2026
Where we deliver
We deliver to residential and commercial addresses across Hubballi–Dharwad through our local distribution network, and to serviceable PIN codes across India through recognised courier partners, including Delhivery, Blue Dart, DTDC and India Post Speed Post.
Order processing and packaging
Allow 1–2 business days for batch packing and leak-proof sealing. Orders placed on Sundays or public holidays are processed on the next working day. Oil bottles and pantry products are packed with sealed closures and protective cushioning.
Estimated delivery times
| Destination | Estimated delivery |
|---|---|
| Hubballi & Dharwad | Same day or next day |
| Karnataka & South India | 2–4 business days |
| Rest of India | 3–6 business days, depending on PIN code |
These are estimates. PIN code accessibility, weather, regional restrictions and courier conditions may affect delivery. Please contact customer care to confirm timing for your order.
Shipping charges
Courier shipping is calculated before payment at ₹40 per billed kilogram, including the products and their shipping boxes. The minimum charge is ₹40. An additional kilogram is billed when the packed weight reaches 200 g above a whole kilogram: 1,199 g costs ₹40, while 1,200 g costs ₹80.
Larger orders may use multiple boxes; their packaging weight is included in the total. Your checkout or WhatsApp payment summary shows the shipping charge and final amount before you pay. If a pack's shipping weight is unavailable or it needs special packaging, please contact us for help.
Order tracking
Once your parcel is handed to the courier, tracking details are shared using your registered contact number via SMS or WhatsApp. For a tracking update, contact customer care with your order reference.
Delivery attempts and address details
Courier partners generally make 2–3 delivery attempts before returning a parcel to the mill. Provide a complete street address, useful landmarks, a reachable phone number and a correct six-digit PIN code. Re-dispatch charges may apply if a parcel is returned because the address is invalid or unreachable.
Damage, leakage or lost shipments
Report damage, leakage or tampering within 48 hours of delivery. Send clear photographs or a short unboxing video showing the outer box, shipping label and affected product to customer care, together with your order reference. Verified transit damage is eligible for a free replacement or full refund.
For missing or lost shipments, contact us so we can investigate with the courier. See the Cancellation & Refund Policy for claim requirements.
Delays outside our control
Severe weather, transport strikes, regional bandhs, festivals, courier congestion and government restrictions can delay delivery. Our team will provide updated estimates when such delays affect your order.